Frequently Asked Questions

We have done our best to compile the most frequently asked questions about our company and the services we sell. If you still can’t find the answer to your question here, please feel free to contact us and we’ll be more than happy to help.

Our Site

The Dance Coach was created to give professional feedback and advice to dancers, teachers, choreographers and parents.
Drop us a line via our contact form. We'd love to hear from you.

Ordering

Just click on the GET STARTED button and you'll be taken straight to the details/checkout page.
No, you may checkout as a guest, but for a better site experience, we recommend creating an account.
We accept MasterCard, Visa, American Express, and Discover.
The charge will be billed from: Riz-Biz Productions, Inc.
Please allow The Dance Coach ample time for you to get a personalized and comprehensive review. You can expect to receive your review within 7-10 business days.
Once you’ve ordered and paid for a career coaching phone call, you will receive an email to set up the call between you and The Dance Coach.
Yes, we use a Comodo PositiveSSL certificate with encryption that can reach 256-bit and 2058-bit key length, which provides a safe and secure environment to place orders.
There are no refunds once your routine has been reviewed.

Our Services

Recorded Video Review

You will receive a professional, detailed critique of your work. The Dance Coach has the capability to mark-up your routine with drawing tools, capture you in slow motion, and rewind your steps. You will hear The Dance Coach commenting on ways to improve your technique and performance throughout the review.
The length of the video you submit should be between 1:00- 3:00 minutes only.
Yes. As long as you own and have permission to use the footage, you’re welcome to upload it. See our Terms of Service.
Yes. We ask that you make sure there is adequate lighting, and you capture the dancer as close as possible. Using high definition video with greater frames per second will provide greater opportunity for slow motion and paused comments. Also, be sure to film the routine in its entirety, and not in sections. Your routine can be up to three minutes in length.
We will provide you with a link to your review.
The video will play on any laptop, iPad, iPhone or desktop computer that has the capability to download.
Your recorded review is confidential between you and The Dance Coach. You will receive a link that is private and only you will be able to access it.
If you can’t upload the video directly to our site, try to post a link to your video. If you have any other issues please contact us

Dance Career Coaching

You will speak one-on-one with Bob Rizzo, The Dance Coach, who can help define your dance career goals and create a path to achieve them. Bob will listen to you and offer career guidance based on your interests and aspirations.
If you would simply fill out the questionnaire during the checkout process, it will give us a little insight on your background and goals. You may also want to prepare a list of questions so you can make the most of your time on the phone.
The Career Coaching phone call is 45 minutes long.

NYC Studio Experience

Once you select this service, we will contact you by email and design a studio session that is tailored to your personal needs. Whether it is a one on one, or a small group session, The Dance Coach will work with you to create the best dance experience at an affordable price.

Terms of Service

Privacy Policy

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Feel free to contact us for any reason if you have any questions or concerns.

By Email:
info@thedancecoach.com

By Mail:
The Dance Coach
PO Box 230194
New York, NY 10023

By Phone:
Weekdays between 11:00 AM and 4:00 PM (EST) at 1-212-496-6802.